Terrible experience. Ordered frame on March9th, arrived May7th. Arrived with two visible dents in frame material. And 2/4 clips on back have fallen off just taking it out of box. Quite disappointed.
KeenART: The frame was a backorder item and because of covid-19 there is delays when ordering from suppliers unfortunately.
Lauren, | The piece looks great...
Thank you so much. The piece looks great. You did such a professional job on the gallery wrap. Really great job. I\'m very pleased with your work.
Raya, | Sincere appreciation
I want to extend my sincere appreciation for ensuring that my art pieces arrived on Tuesday, Dec 30th and for your generosity in covering the rush order fee, even though the error/type in the card number was on my part. Since these were a gift for my daughters and I was leaving city the next day, your willingness to go the extra mile to ensure this timely arrival meant that I could sign the pieces and be there to present these in person. That meant a lot to me.
Also, the quality of these photographic prints on canvas was superb*. The colour match was ideal, the workmanship, the quality of the canvas and customer service was all top-notch and first class. You have certainly gained my confidence in your business and I will be placing orders with your company in the future.
Again, my heartfelt thank you.
Sandy, Seattle | what a frame...
Thank you for the lovely frame. It's perfect!
Hamid, |
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