customer service was superb I just received a Gallery Wrap, the order was placed on 2/6/2012 and was delivered yesterday, 2/10/2012. I had scanned in a 41 year old 4x5 wedding photograph, to replace a faded 41 year old canvas print on our wall for Valentines day. My wife was overjoyed when she saw the Gallery Wrap. I am more than happy with the quality of the product. I had concerns about a 600 dpi scan from such a small print making a quality 16x20 but your representative was correct when she told me this would work. Your customer service was superb, turn-around and shipping fantastic, and faster than I expected. Please pass our comments on to your entire staff and feel free to use them as testimonial. Thanks!
Bill and Nancy Dewey, Marysville | Thank you. Everything arrived yesterday in perfect condition and very nicely packaged. Looks like a superb quality canvas and priming and I can see that the frame will look perfect with the painting which is planned for it. As always, thank you for the prompt and professional experience.
Najat, | couldn't be happier... I ordered two frames with acid free foam core backing as replacements for existing frames. I couldn\'t be happier with the superb service from USAOnCanvass. The frames were perfect according to my custom dimensions and made from excellent quality, solid wood mouldings. The frame construction (cuts, joining) was as good as or even better than some local custom framing shops I\\\'ve used. A nice touch was the included free hanging hardware, easily enough parts to hang several pieces of art.
Price-wise, 80% LESS than local shops for essentially the same moulding. Likewise shipping was very fast. Order to delivery was six days. My local shop? Three to four weeks minimum. Need I say more?
I would also add that if you\\\'re not sure about dimensions, etc., just call USAOnCanvas. You will get a very pleasant, helpful person to guide you through your order. In summary, excellent product, fabulous prices, and superb customer service. Thank you!
Robert, Rancho Cucamonga, CA | I ordered 12 frames middle of July. One was delivered on July 25th but the other 11 are still not here three weeks later. The delivery time is not worth the savings and there has been no communication in the meantime, so no idea what\'s going on. Not happy
Rainer H., |