Quick response to my email, excellent job.
Wen C., | Response was incredible
I thought customer service was a thing of the past however dealing with CanadaOnCanvas has changed that. I received a frame that was not square and contacted customer service. They were apologetic and immediately corrected the order with no problem. Their personal attention and speedy response was incredible. It was a relief to know that there is still a comoany that honours and respects customers.
Julie H, Campbellcroft, Ontario |
I have received a few emails asking me to comment on your product and service, but I can't seem to find them now. I waited to respond until I had my painting in hand, and actually installed it in the frame. Now that I've framed it, I can supply the following comments and findings:
1. the ordering process was easy
2. the price was good
3. the delivery was great.....the product arrived intact in a few weeks
4. I loved the frame!! It was exactly as I expected it to look, and it looks great on my painting!
5. I found that the return piece on the frame back was a little skimpy, resulting in a slight gap between the painting and the frame back. This probably won't be noticeable to anyone looking, but it would have been an advantage to have a bit more frame on the back side, to make sure the wall behind isn't seen in that crack.
I was overall pleased with this experience, and will likely order again.
Deb, | everything that I hoped for!
I just got my prints and they are everything that I hoped for! Thank you so much!
Yana, |
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