superb customer service! I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, | Happy again! Your commitment to customer satisfaction, along with your efforts are a rare quality in these times. It is truly appreciated and will not be forgotten.
Take Care,
Kookou, | Not impressed. Not impressed. I live in Ottawa and your business is located in Ottawa yet it took 15 days to receive an incomplete order.
Robert B., Ottawa | Thx Just wanted to let you know that apparently the third time is the charm. I received a replacement frame yesterday that is undamaged. Thank you for sticking with this and ensuring I received my order safe and sound.
Donald, |